Station agent @ 116 1 line never made a no service announcement in 35 minutes of waiting for a downtown train what are we paying these morons for if they don't do their jobs!?
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anonymous
I waited over 30 minutes for the 1 train, with no announcements or explanations. This is unacceptable!!!
If only your behind the counter surly man can care enough for the money he gets every month, that he refused to provide customer service upon request and failed to apologize for voiding money during transaction. Great job! you get paid for doing nothing.
I recently lost a backpack on the New Haven line. I went to lost and found this AM in GCT and the surly man behind the counter spent maybe 20 secs looking before telling me it wasn't there. I pointed out a very similar looking backpack on a shelve only to
I am thoroughly disappointed in the New Haven line especially compared to a very similar but vastly superior line in Chicago (METRA). I pay over $100/month more for a similar commute on dirty, tired, cramped, overcrowded, poorly ventilated, hot, leaky tra